How we process your order(s)?
After placing your order, you will receive an order confirmation email. Our system will then check if your item(s) is ready for immediate shipping. The process usually completes within 1-2 business days.

What are Waterfly’s shipping options?
Free standard shipping on orders of $49 or more.
During checkout, you can choose their preferred shipping speed—we’ll provide an estimated delivery time for every item in your bag based on your shipping selection, the delivery address, and where the item(s) ship from.

We offer the following shipping options:

Europe, The United States, Canada

Free Shipping
- Free shipping on orders of $49 or more
- Estimated Delivery Time: 3 - 7 business days

Standard Shipping
- $5 for orders less than $49
- Estimated Delivery Time: 3 - 7 business days

Express Shipping
- $10 for express shipping
- Estimated Delivery Time: 2 - 5 business days

Japan, Australia, Singapore, The United Arab Emirates
The delivery time of your order may vary depending on the availability of your item(s) in our local warehouse.

If your item(s) is not available in our local warehouse:

Free Shipping
- Free shipping on orders of $49 or more
- Estimated Delivery Time: 4 - 7 business days

Standard Shipping
- $5 for orders less than $49
- Estimated Delivery Time: 4 - 7 business days

If your item(s) is available in our local warehouse:

Free Shipping
- Free shipping on orders of $49 or more
- Estimated Delivery Time: 3 - 7 business days

Standard Shipping
- $5 for orders less than $49
- Estimated Delivery Time: 3 - 7 business days

Other Countries and Regions

Standard Shipping
- Shipping Fees: $8
- Estimated Delivery Time: 7 - 14 business days

Please note, express shipping may not be available for all orders.

ADDITIONAL INFORMATION
- We process and deliver orders Monday-Friday (excluding holidays). Saturday and/or Sunday deliveries may be available for some orders.
- We use a variety of shipping carriers to make sure we deliver your order as soon as possible.
- If you order multiple items, you may get multiple deliveries. We’ll send you a shipping confirmation email for each shipment, so you’ll know exactly what to expect and when to expect it.