Shipping Policy

How we process your order(s)?
After placing your order, you will receive an order confirmation email. Our system will then check if your item(s) is ready for immediate shipping. The process usually completes within 0-1 business days.

What are Waterfly’s shipping options?
Free standard shipping worldwide.
During checkout, you can choose their preferred shipping speed—we’ll provide an estimated delivery time for every item in your bag based on your shipping selection, the delivery address, and where the item(s) ship from.

ADDITIONAL INFORMATION
- We process and deliver orders Monday-Friday (excluding holidays). Saturday and/or Sunday deliveries may be available for some orders.
- We use a variety of shipping carriers to make sure we deliver your order as soon as possible.
- If you order multiple items, you may get multiple deliveries. We’ll send you a shipping confirmation email for each shipment, so you’ll know exactly what to expect and when to expect it.

We offer the following shipping options:

Europe, The United States, Canada

Please note: The delivery time of your order may vary depending on the availability of your item(s) in our local warehouses. Most of our products are available in our local warehouses. If, due to a temporary stock shortage at our local warehouses, it will take a maximum of 14 days for your package(s) to be delivered (including Saturday and Sunday).

Standard Shipping
- Free shipping
- Estimated Delivery Time: 3 - 8 business days

Express Shipping (not available currently)
- $10 for express shipping
- Estimated Delivery Time: 2 - 5 business days

Japan, Australia, Singapore, The United Arab Emirates

Please note: The delivery time of your order may vary depending on the availability of your item(s) in our local warehouses.

If your item(s) is not available in our local warehouse:

Standard Shipping
- Free shipping
- Estimated Delivery Time: 4 - 9 business days

If your item(s) is available in our local warehouse:

Standard Shipping
- Free shipping
- Estimated Delivery Time: 3 - 7 business days

Other Countries and Regions

Standard Shipping
- Free shipping
- Estimated Delivery Time: 7 - 14 business days

Please note, express shipping may not be available for all orders.