Customer Questions & Answers

Q:I have a samsung galaxy 9 phone, can I charge with the provided usb port?
A:Hello, yes, you could charge your phone with the provided usb port.

Q:What size for thr side drink pocket？
A:Side drink pocket easily held my 40oz water bottle securely in place.

Feature

External USB charging port & earphones holes

Large capacity and 8 useful compartments

Details

Sling bag material :linen material (water-resistant and anti friction)

Sling bag size: 18.5 x 12.2 x 3.15 inches

Sling bag strap range length: 31 - 43 inches

Sling bag Bottle mesh pocket Height: 7 inches

Weight: 445g

Recommended Use of Sling Pack: family trip to Disneyland,traveling, school bag,commuting bag and outdoor activities

Package included:

1* Shoulder bag

Shipping

We ship freely our bags all over the world, including United States, Canada, Japan, France, United Kingdom, Italy, Germany, Spain, also cover the custom clearance service.

Normally, we can offer three shipping methods. Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.

US/CA/UK/DE/FR/IT/ES/JP--Within 1kg

1. Free Shipping: Free, (12-22 business days after fulfillment)

2. Standard Shipping: $5.00, Flat Rate (5-10 business days after fulfillment)

3. Express Shipping: $10.00, (3-7 business days after fulfillment)

US/CA/UK/DE/FR/IT/ES/JP--Within 1-2kg--+$5

US/CA/UK/DE/FR/IT/ES/JP--Within 2-3kg--+$10

US/CA/UK/DE/FR/IT/ES/JP--Within 3-5kg--+$15

Other Countries:

Within 0-1kg--+$5

Within 1-2kg--+$10

Within 2-3kg--+$15

Within 3-5kg--+$20

For more shipping information, you could contact us by leaving a message. We will get back to you in 24 hours.

Customer Support

Our Promise
At Waterfly Outdoor, we promise to support our consumers to the highest level of satisfaction. That means taking responsibility for promptly solving product, service and/or warranty problems. If you are not satisfied with the service you have received at any time, then please contact us directly. Your satisfaction and success remain our goal.

Waterfly Outdoor Warranty
Waterfly Outdoor guarantees all waterfly products purchased from us are made of high quality materials, and provides one year warranty against any defect in material and workmanship.

Return Policy
If a Waterfly product has a manufacturers defect covered by our warranty, we will replace it, at our opinion, without charge. Please contact us at the first time, also offer us your name, order number, product pictures.

Waterfly Outdoor Customer Service
Skype: stronger623
Email – support@waterflys.com

Any more questions, please feel free to contact us.