Normally, we offer three shipping methods.
1. Free Shipping: Free, (7-15 business days after fulfillment)
2. Standard Shipping: $5.00, Flat Rate (5-10 business days after fulfillment)
3. Express Shipping: $25.00, (3-7 business days after fulfillment)
For more shipping information, you could contact us by leaving a message. We will get back to you in 24 hours.
Our Promise
At Waterfly Outdoor, we promise to support our consumers to the highest level of satisfaction. That means taking responsibility for promptly solving product, service and/or warranty problems. If you are not satisfied with the service you have received at any time, then please contact us directly. Your satisfaction and success remain our goal.
Waterfly Outdoor Warranty
Waterfly Outdoor guarantees all waterfly products purchased from us are made of high quality materials, and provides one year warranty against any defect in material and workmanship.
Return Policy
If a Waterfly product has a manufacturers defect covered by our warranty, we will replace it, at our opinion, without charge. Please contact us at the first time, also offer us your name, order number, product pictures.
Waterfly Outdoor Customer Service
Skype: stronger623
Email – support@waterflys.com
Any more questions, please feel free to contact us.
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